Shipping & Delivery Policy

At Imtiaz, we are committed to providing fast, secure, and reliable shipping services to ensure your orders arrive safely and on time. Whether you are purchasing a single product or a complete power solution, we strive to deliver the highest level of customer satisfaction.

Shipping Coverage

We offer shipping across Egypt and can also arrange international shipping upon request. Delivery options may vary depending on the destination, product availability, and shipping requirements.

Order Processing

• Orders are processed during our regular business days.
• In-stock products are typically prepared for shipment within 1–3 business days after payment confirmation.
• Special-order or customized products may require additional processing time. Our team will notify you of the estimated delivery schedule.

Delivery Time

Estimated delivery times:

• Cairo & Giza: 1–3 business days
• Major Governorates: 2–5 business days
• Remote Areas: 3–7 business days
• International Orders: Delivery time depends on the destination country and shipping carrier.

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, customs clearance, or courier delays.

Shipping Charges

Shipping fees are calculated based on:

• Product size and weight
• Delivery location
• Shipping method selected

The final shipping cost will be displayed before completing your order or provided by our sales team for large industrial equipment.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation along with tracking information (where available), allowing you to monitor your delivery status.

Product Inspection

We recommend inspecting your package immediately upon delivery. If you notice any visible damage, please report it to the courier and contact our customer support team as soon as possible.

Large Equipment Delivery

For industrial UPS systems, battery cabinets, and heavy equipment, special transportation and handling arrangements may be required. Our logistics team will coordinate delivery details with you to ensure safe transportation.

International Shipping

International customers are responsible for any applicable customs duties, taxes, import fees, or local regulations required by their country.

Customer Support

If you have any questions regarding shipping, delivery schedules, or order status, our customer support team is ready to assist you.

Imtiaz
Your Trusted Partner for Schneider Electric Solutions

📞 Phone: +20 128 888 0038

🌐 Website: https://imtiazshop.com